Privacy policy
This is a translation provided for convenience. The Vietnamese version is the binding one; if the two differ, the Vietnamese text governs.
1. Who we are
CÔNG TY TNHH AITECH247 — tax code 0319654744 — 26 Hoang Ke Viem, Bay Hien Ward, Ho Chi Minh City, Vietnam. Telephone +84 393 188 881.
2. What we collect
Only when you choose to send a contact form:
- Phone number — the only required field, used so an engineer can call you back.
- Name and description of your requirement — optional, so we can prepare before the call.
- The technical choices you select under Equipment, if any.
- Technical information sent with the form — IP address, browser, the page you sent it from, and where you arrived from. Used to stop spam and to see which channels work.
Your demonstration-run allowance is kept in localStorage on your own device. That data stays on your device; we cannot read it and do not use it to identify you. We do not use device fingerprinting.
3. What we use it for
- Contacting you about the requirement you sent.
- Preparing quotations and technical proposals.
- Preventing spam and protecting the system.
This is stated on the form itself before you send it. Pressing send is how you give your consent for the purposes above. You may withdraw that consent at any time by calling +84 393 188 881.
We do not sell, trade or share your data with third parties for marketing.
4. Where it is held and who it goes to
Contact data is held on server infrastructure operated by a cloud service provider under a service agreement that binds them on confidentiality. So that our sales team can respond in time, the content of your request is also passed into our internal intake tool.
Data is kept for as long as it is needed to contact and look after you as a customer.
5. Your rights
Under Decree 13/2023/ND-CP on personal data protection you have the right to be informed, to access, to correct, to withdraw consent, to have data deleted, to restrict and object to processing, and to complain. To exercise any of them, call +84 393 188 881 — we deal with it within 72 working hours.
6. Cookies and measurement
This website sets no advertising cookies and carries no advertising network trackers. Visitor numbers are measured with an analytics tool that sets no cookies, builds no personal profile, and does not follow you to other websites.
The forms carry a layer that blocks automated submissions. It sets no tracking cookie and does not ask you to solve a puzzle.
Images you load into the demonstration tools are not sent anywhere and fall outside all of the measurement described above.
7. Changes to this policy
When something changes we update the date at the top of the page. For changes that affect your rights, we notify the people who have left us a phone number directly.